Shipping policy

All products from usacrystalswholesale.com, Free Standard Shipping (10 to 20 days) Over $89 USD. Free Express Shipping (5 to 12 days) Over $189 USD.

Shipping Fee and Time

Order less than $89

  • Standard Shipping fee $6. You will get your boxes in 10 to 20 days(subject to local custom delays).
  • Express Shipping fee $26. Shipped via DHL/UPS/FEDEX. You will get your boxes in 5 to 12 days(subject to local custom delays).

Order over $89 but less than $189

  • Free Standard Shipping. You will get your boxes in 10 to 20 days(subject to local custom delays).
  • Express Shipping fee $26. Shipped via DHL/UPS/FEDEX. You will get your boxes in 5 to 12 days(subject to local custom delays).

Order over $189

  • Free Express Shipping(DHL/UPS/FEDEX). You will get your boxes in 5 to 12 days(subject to local custom delays).

We reserve the right to use a better shipping method when necessary.

All boxes are shipped from our crystal warehouse in China. Usually you will get your box in time. There may be some delays due to the force majeure ( local custom delay, holiday, invalid address, severe weather, natural disaster etc.). Your patience and understanding will be highly appreciated

Do I have to pay customs and duties?

  • You don't need to pay customs and duties for shipping to the USA.
  • To other counties, the import duties, customs duties and related fees may be charged, which are determined by your local customs. The payment of these fees and taxes is your responsibility and we do not assume any responsibility. For more details about the charges, please contact your local customs. We are not responsible for any delay caused by the Customs Department of your country.

DAMAGE/MISSING/DEFECTIVE issues

  • All our orders have tracking numbers. Will be sent to you as soon as they are available. And we will follow your boxes closely to ensure smooth delivery.
  • For damaged/missing/defective issues, please contact us within 48 hours.

Packing

We use adequate cushioning bubble wrap to wrap all items separately.

If you have any question, please contact us: gao@huiruncrystal.com