Terms of service

1. Overview

This website is operated by USA Crystals Wholesale (“we”, “us”, or “our”).
By accessing or using https://www.usacrystalswholesale.com (the “Site”), including browsing or purchasing products, you agree to be bound by these Terms of Service (“Terms”), along with any related policies referenced herein.

These Terms apply to all visitors, customers, wholesale buyers, and any other users of the Site.

If you do not agree with any part of these Terms, you may not access the Site or use our services.

2. Use of Our Website

By using this Site, you confirm that:

  • You are at least the age of majority in your jurisdiction

  • You will not use our products or services for any unlawful or unauthorized purpose

  • You will comply with all applicable laws and regulations

Any violation of these Terms may result in suspension or termination of access to our services.

3. Wholesale Nature of Our Business

USA Crystals Wholesale operates primarily as a wholesale supplier.

  • We reserve the right to limit or refuse orders that do not meet wholesale requirements

  • Product availability, minimum quantities, and pricing may vary

  • All product descriptions, images, and specifications are provided for reference and may be updated without notice

We do not guarantee that product images or colors displayed on your screen will exactly match the physical product.

4. Orders, Pricing & Availability

  • All prices are subject to change without prior notice

  • We reserve the right to refuse or cancel any order at our discretion

  • Orders may be limited by quantity, destination, or customer history

If an order is modified or canceled, we will attempt to notify you using the contact details provided at checkout.

5. Billing & Account Information

You agree to provide accurate, complete, and current information for all purchases.

Failure to provide accurate billing, shipping, or contact details may result in delays or order cancellation.

For return and refund details, please refer to our Refund & Return Policy.

6. Shipping & Delivery

Shipping timelines, methods, and responsibilities are governed by our Shipping Policy.

Delivery times are estimates only and may be affected by customs clearance, logistics providers, or external factors beyond our control.

7. Third-Party Services & Tools

Our Site is hosted on Shopify Inc., which provides the e-commerce platform used to sell our products.

We may also provide access to third-party tools or services. These are offered “as is” and “as available”, and we are not responsible for their functionality, accuracy, or availability.

8. Intellectual Property

All content on this Site, including text, images, logos, graphics, and product descriptions, is the property of USA Crystals Wholesale or its licensors.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

9. User Submissions & Feedback

If you submit comments, suggestions, or other materials to us, you grant us the right to use, reproduce, and distribute such content without obligation or compensation.

You are solely responsible for the accuracy and legality of any content you submit.

10. Personal Information

Your submission of personal information through the Site is governed by our Privacy Policy.

11. Errors & Corrections

We reserve the right to correct any errors, inaccuracies, or omissions related to product descriptions, pricing, shipping information, or availability at any time without prior notice.

12. Prohibited Activities

You may not use this Site or its content to:

  • Engage in unlawful activities

  • Infringe intellectual property rights

  • Transmit malware or harmful code

  • Misrepresent your identity or intent

  • Interfere with the Site’s security or functionality

Violation of these rules may result in immediate termination of access.

13. Disclaimer of Warranties

Our services and products are provided “as is” and “as available”, without warranties of any kind, express or implied.

We do not guarantee uninterrupted or error-free service, nor do we guarantee that products will meet all individual expectations.

14. Limitation of Liability

To the fullest extent permitted by law, USA Crystals Wholesale shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the Site or purchase of products.

In jurisdictions where liability limitations are restricted, our liability shall be limited to the maximum extent permitted by applicable law.

15. Indemnification

You agree to indemnify and hold harmless USA Crystals Wholesale, its affiliates, partners, and service providers from any claims arising out of your breach of these Terms or violation of applicable laws.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

17. Termination

These Terms remain effective unless terminated by you or by us.

We reserve the right to terminate or suspend access to our services at any time if we believe these Terms have been violated.

18. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the People’s Republic of China.

19. Updates to These Terms

We may update or revise these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

20. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

USA Crystals Wholesale
📧 Email: marinalili.xiao@gmail.com
🌐 Website: https://www.usacrystalswholesale.com